Enterprise UX leadership and design strategy spanning healthcare, finance, and education — guiding teams, aligning stakeholders, and delivering scalable, user-centered solutions with measurable business impact.
Cognizant TriZetto Software Group
Lead UX strategy and design for enterprise healthcare products, with a focus on the Facets Member and TPA applications. Drive accessibility, design systems, and AI-augmented workflows that improve speed, quality, and consistency.
- Mentor and direct designers; set standards for research, prototyping, and usability practices.
- Translate complex business requirements into wireframes, prototypes, and interaction flows that reduce user friction.
- Define and run usability tests; analyze metrics and integrate insights into product decisions.
- Partner with Product, Engineering, and QA to align UX with measurable business outcomes.
- Advance WCAG 2.2 accessibility, inclusive design, and scalable design system governance.
- Champion Agile and evidence-based design as a Certified ScrumMaster and Product Owner.
Cornell University (eCornell)
In-course expert for the User Experience Design Certificate Program; guide learners through project-based work and practical critiques.
- Facilitate live Q&A and asynchronous discussions; provide personalized, actionable feedback.
- Coach students on research, prototyping (Figma), and usability testing fundamentals.
- Foster an inclusive learning culture grounded in clarity, empathy, and rigor.
2U edX
Deliver engaging online lectures and project-driven learning for diverse cohorts; bridge theory with hands-on application.
- Lead sessions integrating design principles, user research, and Figma-based workflows.
- Adapt instruction for varied learning styles; encourage collaboration and continuous practice.
- Support learner growth through timely feedback, resources, and mentoring.
TravelClick
Built UI frameworks for hospitality booking platforms optimized for usability, speed, and conversion.
- Designed responsive interfaces deployable across multiple environments.
- Worked with product teams to strengthen UX consistency and accessibility.
SecondMarket
Improved usability and desirability for online financial trading systems through a user-centered approach.
- Ran interviews, heuristic evaluations, and usability tests to refine workflows.
- Applied cognitive principles and analytics to increase efficiency and engagement.
- Produced wireframes, visual comps, and specs; mentored junior designers.
Logical Design Solutions (LDS)
Consulted for enterprise clients (Valero, Colgate, Schering-Plough) to elevate portal UX and information architecture.
- Designed HR and employee portals with strong IA and content discoverability.
- Delivered heuristic reviews and analytics-driven recommendations.
- Established standards for SharePoint portals and reusable components.
CheckFree / Fiserv
Led UX design and enterprise intranet portal development initiatives.
- Designed and maintained enterprise support/knowledge portals.
- Gathered requirements and leveraged analytics to guide improvements.
- Evangelized user-centered design through internal training.