I have a Ph.D. in Organizational Leadership, Business Administration, and Management from the National University, cementing my leadership and managerial capabilities and affording teams I manage with solid leadership traits using the most current leadership principles and practices.

I possess extensive UX/Web/UI design and front-end development experience in agile and waterfall processes. With a Masters in Professional and Technical Communication focused on User-Centered Design from the New Jersey Institute of Technology and a Masters in Human-Computer Interaction from DePaul University, I fully understand the whole life cycle of a desktop application and web-based software/site development project.

As an experienced Certified SAFe Agilist, Certified ScrumMaster, and Certified Scrum Product Owner, I can efficiently work well in an Agile/Scrum-oriented environment.

As a user experience specialist:

  • I assure clients that the web presence of online information / transactional services is optimized for users' needs, user-friendly experience for the user, helpful, engaging, and easy to use, which is likely to increase the use and customer loyalty.
  • I use a user-centered approach with design thinking that involves a solution-focused, problem-solving methodology that helps companies and clients to get the desired outcome on an inner problem or to work forward on a plan, allowing the user of the system to have a more structured plan for understanding innovation and growing more as a company.
  • I work closely with subject matter experts, stakeholders, development and delivery teams, and content writers to produce information architecture and user interface designs to shape content strategies.
  • I conceptualize and develop a deep understanding of user and customer needs, conducting user research, writing usability evaluation scripts, and perform usability testing while working closely with the product management teams and the sector intelligence team to access other sources of research and information that help to paint a better picture of the users of our websites and services and their requirements.
  • I ensure the result of employing UCD in a system design that a client will have a product that offers a more efficient, satisfying, and user-friendly experience for their user, which is likely to increase use and customer loyalty.

I have a broad experience with teaching UX/UI foundational knowledge to students.

I employ teaching methods UX using research platforms essential for effective UX/UI learning, such as user personas, journey mapping, wireframing, prototyping, usability testing, and iterating.

I teach fundamental UX/UI principles of information architecture, user interface patterns, wireframing, visual design, interaction design, and usability testing methodologies making students showcase elegant and user friendly UX/UI projects.

I have a sincere passion for teaching and mentoring students, giving them the needed foundational user-centered design knowledge and inspiring them to excel in UX/UI design, giving them the desire to excel in the UX/UI profession.

As a Web/UI/UX/Scrum Instructor:

  • I conduct online Web/UI/UX design classes to lay the groundwork for further skills development in computer science, data science, graphic design, or motion graphics, targeting aspiring entrepreneurs, artists, and activists who can use the online presence to help their ideas reach a larger audience.
  • I prepare course syllabi, homework assignments, grading, and handouts.